Empowerment Centers

Friendship House views its empowerment centers as its primary contact with those facing homelessness throughout New Castle County, Delaware. At each open-door drop-in centers, staff and volunteers of Friendship House interface with over 250 people daily. The Centers are not only Ground Zero for the Friendship House Empowerment Strategy Program; it is also the agency’s principal guide for the needs of the New Castle County, Delaware community.

The Empowerment Centers serve clients with a way home. Each center is part of the network of homeless ministries housed out of local churches which have a partnership with Friendship House. The principal services include basic hospitality (coffee/ tea, water, bathrooms), the Home Base Program (mailing address, phone service, locker & savings bank), a consultation & referral service, AA and NA meetings and the  Job Readiness Program (Computer lab, Job mentors, I.D., Resume, Bus Tickets,  Work Shoes, Equipment,  Workers’ Shelter).

In addition to case management, the Friendship House Empowerment Centers help people with clothing referrals, pay medical prescriptions, distribute bus tickets and help to purchase birth certificates and/or state I.D. cards. More than 2,000 men and women use Friendship House as their mailing address, and over 2,500 men and women access our phone/fax/message service.

Services offered at our Empowerment Centers include:

  • Case Management
  • Access to a phone, a place to receive mail
  • Computer labs
  • A job readiness program where you will receive help on resume writing and job searches
  • Help getting replacement birth certificates and identification
  • Access to clothing
  • Help with food or shelter referrals
  • Bus tickets to verifiable appointments
  • Assistance with medical prescription
  • Hospitality of hot drinks, water, and access to a bathroom
  • Sanctuary from the elements

Reaching Out Further:
Even though we have historically had our largest empowerment center in Wilmington, with Newark’s center growing every year, Friendship House has always striven to serve all of New Castle County. Over the years it has become apparent that those who need services and do not live near or in these two cities are not finding their way to county and state wide agencies for help. Friendship House is committed to closing that gap. We are actively finding pathways to meet those families and individuals who find themselves in crisis and help them navigate through the human service network. For more information or to be a part of this ministry, please email us at info@friendshiphousede.org.

Sunday Breakfast:
Delaware homelessnessEvery Sunday we serve a free, hot breakfast prepared by volunteers the day before to displaced people in the community. On average we serve 100 – 125 people each week. This mission is offered 52 weeks of the year, and we welcome volunteers. Mostly served by our sponsoring churches, groups join us on Saturday to prepare the food (eggs are graciously donated by the University of Delaware’s Agricultural program and other ingredients are supplied by the volunteers). Then the group returns Sunday to heat, serve, and join our community in eating. If you are in need of a meal Sunday morning, please join us at 720 N. Orange Street, Wilmington between the hours of 6 am – 8 am. There is no need to RSVP but it is first come, first serve. We do our best to ensure there is enough food for all.

Empowerment Day Center Locations and Phone Numbers:
Wilmington Empowerment Center: 720 N. Orange St, Wilmington DE 19801 | (302) 652-8033 | Monday – Friday: 7:00 am – 2:30 pm
Newark Empowerment Day Center: 69 E. Main St, Newark DE | (302) 544-0165 | Monday – Friday 1:00 pm – 4:00 pm
MOT Empowerment Day Center: 44 W. Main St, Middletown DE | (302) 416-0982 | call for appointment only, available on Mon, Tue, Thurs, Fri